Ticket queues and ownership
Everything you need for ticket queues and ownership, in one focused workspace.
Resolve customer questions with less friction.
Give support teams a shared queue, customer context, knowledge, escalation rules, and AI-assisted responses.
Product tour · see the workspace in action
Knowledge and canned replies
Everything you need for knowledge and canned replies, in one focused workspace.
SLA and escalation workflows
Everything you need for sla and escalation workflows, in one focused workspace.
Pricing
Simple pricing for every FastSME product.
Every Fast* product uses the same two options: bring your own cloud for free, or host with us for €1 per month.
Bring Your Own Cloud
Free
Self-host on your own infrastructure or cloud. Full control of data and upgrades. No per-seat platform fee.
Host with us
€1 / month
We run the product for you on FastSME-managed infrastructure. €1 per product per month.
Partners
Connect with trusted integration specialists.
Identity, software delivery, data engineering and applied-AI expertise for FastSME implementations.
Integration Partner SAASPASS
Full-stack identity and access management spanning MFA, SSO, passwordless access and integration APIs.
Visit website ↗Sixty Four
A senior Tallinn technology studio delivering software, AI consultancy, service design and public-sector programmes.
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Integration Partner EDI Labs
AI and data engineering for document intelligence, forecasting, geospatial systems and agentic workflows.
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Integration Partner Predictive Labs
Auditable AI systems for health, defence, public management, mobility and financial services.
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Integration Partner Consistente
Enterprise AI delivery across financial services, healthcare, the public sector and technology.
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Integration Partner Manmouna Technologies
Auditable-by-design AI systems for European public services across health, defence, public management and mobility.
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Developers
Read the API documentation → Build on FastHelpdesk.
Explore the public read API, typed schemas, examples, and token-gated integration writes.